The city of Shambaugh currently takes 3 forms of payment; cash, cashier check or check. We are looking into the possibility of EBPP platform of NeXT BillPay. NeXT BillPay provided an easy-to-use system for community members, however there is a caveat. There is a proposed fee schedule that will be passed to customer base. The following is the proposed fee schedule.
These fees are passed to community members. Therefore, if your water bill is the base pay of $77.80 and you pay online you will be subjected to the fee schedule. Your total bill will be $80.30 for a credit card transaction. The council is requesting input from our community members, if they would like this service. This service is extra cost to the Town of Shambaugh; therefore, the community input is vital. Please fill out the survey below. Thank you for submission to this survey, the Town of Shambaugh is grateful for your input.
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Effective September 2020 WATER BILL DUE DATE POLICY CHANGE
The City Council has change due date policy to the following: Bills will be due on the 10th. A first notice will be sent after the 10th. First Notice will be due on the 20th. A disconnect notice will be sent after the 20th. Disconnects will be on the 30th. There will no longer be 30 day first notices. All payments are required in full, this means ZERO balance on account before disconnect can be lifted. You will still have the right to appeal in front of council during city council meetings. If you have any questions, please contact the city clerk at 712-542-5535. |
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